Lumen is Hiring Work at House Now within the USA!

START A NEW CAREER WITH LUMEN WHILE WORKING FROM HOME!

Lumen is searching for upbeat customer support contact heart representatives to help present voice and high-speed web small enterprise prospects with service-related points together with {hardware} and software program configurations.  All contacts are inbound and are technical help solely, NO SALES REQUIREMENTS. Mixed along with your present laptop abilities, Lumen has a technical help coaching program so that you can obtain success. This can be a full-time, WORK-AT-HOME contact heart place.

You’ll begin at $16.77 per hour.  After 6 months you’ll obtain $17.69 per hour, after which $18.72 per hour after your first full 12 months of service.

Working at Lumen you’ll obtain:

• Complete advantages package deal
• 401K Financial savings with firm match
• Paid trip and holidays
• Absolutely funded tuition help program (as much as $5,200 per 12 months accessible)!
• Health reimbursement (as much as $300 per 12 months)
• Wellness Rewards (as much as $600 self or $1200 per couple)
• Survivor Profit (6 months wage paid to surviving eligible relations)
• $1,000 Bonus for eligible worker referrals

• Works with prospects to establish service-related wants and provides probably the most acceptable options whereas offering world-class customer support.
• Diagnoses and resolves primary community and modem performance points, together with landline troubleshooting.
• Walks prospects by means of widespread telephone {hardware} and software program configurations to maximise service performance.
• Offers options and determination sources for buyer restore issues.
• Interfaces with prospects over the telephone offering standing updates and guaranteeing service has been restored.
• Schedules a technician dispatch for on-site service calls when obligatory.
• Escalates acceptable technical points to upper-level technical help when wanted.

This can be a home-based place. You will have to offer web entry. You will have a house atmosphere which is free from distractions which could interrupt calls. To be eligible you need to reside in one of many following states:  Arizona, Colorado, Idaho, Iowa, Minnesota, Nebraska, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, Wyoming.

• Requires buyer contact and the flexibility to successfully talk over the telephone with each inside and exterior prospects.
• Have to be a persistently versatile, impartial, self-motivated drawback solver who enjoys working in a fast-paced atmosphere.
• Demonstrated robust interpersonal communication abilities when working with each inside and exterior prospects.
• Means to work versatile hours together with evenings, weekends, holidays, and extra time is required.
• Means to multi-task in a Microsoft Home windows atmosphere and make the most of a number of applications for troubleshooting.
• Expertise with widespread web software program is most well-liked.
• Most popular however not required: 6 months expertise in technical help, assist desk, and/or contact facilities. 

SYSTEM REQUIREMENTS:

As a Work at House worker, Lumen will provide you a laptop computer working Home windows 10, second Monitor, Key board, Mouse, and USB headset.  You could meet the next bodily/logistical necessities for “at house” work on this place:

• Should subscribe to Excessive Velocity Web Service with minimal velocity of 10 mbps (No VoIP service is allowed).
• PC have to be bodily related to modem/router utilizing Ethernet cable (i.e. laptop can’t be run on a wi-fi connection).
• You might be chargeable for establishing a devoted office in your house or work location.
• The office should have ample work floor and be freed from background noise and distractions.

Throughout assigned work hours you need to make preparations for childcare and be sure that pets or others can’t be heard by prospects.