Farmer’s Insurance coverage is Hiring Work from Residence Now in 50 states!

***Michigan, Tennessee, South Carolina, North Carolina & Florida Residents Solely***

Begin Date – January thirty first for non-licensed & February twenty eighth for already licensed in P&C or PL

Farmers Direct Companies has the pleasure of constructing our prospects smarter about insurance coverage! We’re licensed brokers and we spend time with our prospects serving to them perceive their insurance coverage; determine gaps of their protection; we get to upsell; cross promote and RETAIN prospects. We act as an extension of our brokers past common enterprise hours to supply extra assist. A few of our widespread transactions embody:

• Billing Questions / Funds
• Coverage Adjustments
• Fee Adjustments
• Reductions
• Farmers.com/Cell app Help

As a Buyer Service Consultant with a direct line to our prospects, you may be empowered to proactively share data and supply a optimistic buyer expertise. You’ll assist Farmers accomplish our firm mission on daily basis.

You’ll thrive on this place when you have:

• Wonderful buyer focus with an understanding of find out how to adapt to every buyer whereas specializing in the result to resolve their issues effectively with low buyer effort. This function will not be scripted, and is has a consultative strategy to assist the shopper.
• The power to multi-task, working proficiently whereas conversing on the cellphone, looking out info, studying, typing, and shortly selecting up new know-how.
• A choice to working in an ever-changing, fast-paced, contact middle surroundings the place you’ll be able to successfully handle time and exhibit reliability and dependability in attendance.
• Emotional resiliency to handle emotions and discover optimistic facets in most conditions.
   

Right here’s what you’ll accomplish as a member of our group:

• Construct efficient communication abilities to ship insurance coverage and eligibility info, options and initiatives that present a optimistic buyer expertise to inside and exterior prospects.
• Maintain professional data of firm merchandise, providers and methods throughout a number of traces of insurance coverage.
• Use know-how and studying assets to ship environment friendly drawback decision.
• Proactively share data to cut back buyer effort.

• Training – Excessive College diploma or equal.  4 yr school diploma most well-liked.  Completion of required extra coaching.
• Expertise – Minimal 1-3 years offering consultative service assist in a fancy surroundings.
• Intermediate laptop abilities together with: Microsoft Workplace (Phrase, Excel and Outlook), and the power to study and navigate a number of know-how platforms whereas interacting with prospects
• Place Location – Distant presently.
• Work Schedule – Hours of operation are Monday-Friday 8am-9pm EST and Saturday-Sunday 9am-9pm EST.
  • Our shifts are non-traditional and embody late nights and weekends.
  • A majority of our schedules are 10 hour shifts, 4 days per week, in order that we will greatest assist our prospects and preserve a work-life stability.
  • Flexibility with hours is required.

We’ll assist you to by our digital paid coaching! This place would require a Private Traces or Property and Casualty license. You need to move a licensing examination inside a delegated variety of makes an attempt and have the power to turn into licensed in all relevant states. Farmers Insurance coverage will present the research and coaching surroundings to help you with the licensing examination.

Try extra about what a day is like right here!

• Medical & Prescription Insurance coverage
• Dental Insurance coverage
• Imaginative and prescient Insurance coverage
• 401(ok)
• Common work-from-home choices possibly turn into out there sooner or later
• Wellness Applications
• Tuition Help
• Paid Time Off
• Causal work surroundings
• Neighborhood involvement 
• Paid parental depart
• Entry to networking and assist by our  Worker Useful resource Teams
• Farmers is an equal alternative employer, dedicated to the power of a various workforce.

• Sits or stands for prolonged intervals of time, as much as a full work shift.
• Listens to, interprets, and differentiates auditory info (e.g. others talking) at regular talking ranges with or with out correction.
• Capacity to function a pc for prolonged intervals of time.
• Bodily dexterity ample to make use of fingers, arms, and shoulders repetitively to function keyboard and different workplace gear as much as a full work shift.
• Will probably be distant with no journey requirement.

• Essential Considering
• Superior battle decision abilities
• Constantly assembly or exceeding efficiency measurement targets