AAA is a non-profit nationwide member affiliation within the US. AAA has over 60 million members. AAA additionally supplies roadside help to hundreds of thousands. AAA is hiring make money working from home customer support adviocates in some states.
ERS Buyer Advocate I – The Auto Membership Group
What you’ll do:
Be somebody’s hero daily!
Be part of AAA – an organization identified for offering best-in-class service to its members after they need assistance essentially the most! There’s nothing like the sensation of offering security, safety and peace of thoughts to members after they name for emergency roadside help.
You can also make a distinction by serving to our members throughout traumatic conditions. Come to the rescue by:
Offering superior customer support throughout each member interplay.
Responding to a excessive quantity of emergency street service requests in a name heart setting.
Responding to member wants with empathy and understanding whereas gathering data and offering options to get members again on the street.
Analyzing member accounts to find out extra services that profit the member.
Exceeding efficiency metrics by following our detailed name consumption course of and effectively working via calls in a well timed style.
With our highly effective model and the mentoring we provide, you’ll discover your place as an ERS Buyer Advocate I can result in a rewarding profession at our rising group.
How you’ll profit:
To organize you for this thrilling alternative, we provide:
Full-time paid Coaching (4 Weeks) starting January 12, 2023
Hours throughout Coaching (4 Weeks) Monday via Friday from 10:00 am – 6:30 pm
Numerous Afternoon/night/weekend shifts accessible after coaching
Voluntary extra time alternatives
As a reward on your ardour and dedication, we provide:
Aggressive base pay of $19.00/hour to start out + shift premium for night and in a single day timeframes.
Complete advantages package deal to incorporate Medical, dental, and imaginative and prescient advantages, matching 401(okay), paid day without work, vacation pay
Company Incentive Program
Complimentary AAA membership
Worker Referral Bonus
Worker recognition program
{Qualifications}
We’re on the lookout for candidates who:
Excessive College diploma or equal work expertise
Six months of customer support expertise
Name heart expertise most popular however not required
Capacity to offer a excessive degree of customer support in an expert setting
Capacity to cross and upsell member advantages
Capacity to navigate via a P.C. and a number of functions
It is a difficult and rewarding place that requires ardour and dedication to the well-being of others. Do you want working in a quick tempo setting? Are you good at making choices and providing options? Are you dependable and punctual?
What it’s wish to work for us:
We serve our members by making their satisfaction our highest precedence. We do what’s proper by sustaining an open, trustworthy and moral work setting. We lead in every thing we do by providing best-in-class merchandise, advantages and companies. And we worth our staff by searching for the very best expertise, rewarding excessive efficiency and holding ourselves accountable.
All in all, we create an inclusive and welcoming setting of various backgrounds, experiences and viewpoints, realizing our variations make us stronger.
Who we’re:
The Auto Membership Group helps AAA Members get pleasure from life’s journey with peace of thoughts by offering revolutionary options, advocacy and membership advantages wherever and every time they want them. We presently conduct enterprise in 13 states within the higher Midwest and the Southeast.
The Auto Membership Group has established 4 long-term enterprise objectives:
- Lengthy-term, sustainable, worthwhile progress
- AAA Membership progress and renewal
- Operational excellence
- Turn out to be the “flagship membership” of the AAA Federation
Apply immediately to hitch an organization that has been trusted for over 100 years and supply peace of thoughts to our members throughout life’s journey!
We’re contributors within the Amazon Associates program and different affiliate applications. There are referral hyperlinks on this web page, and I could obtain a small fee, for free of charge to you, if you are going to buy via my hyperlink. Thanks.